?? PlayFrank UK Online Casino Review for 2024
PlayFrank has been riding the waves of the casino industry for a considerable stretch, evolving into a website with a clean, bright, cartoonish style that’s both welcoming and easy on the eye.
The brand is available across numerous jurisdictions and has garnered a reputation for its adaptability in embracing and leading industry trends through innovation.
?? Site Name | PlayFrank Casino |
?? Part of Group | AG Communications Limited |
??? Founded in | 2014 |
?? Gaming Sections | Slots, Game Shows, Jackpots, Table Games, Live Games, and more. |
?? Software Provider | Play'n GO, NetEnt, Pariplay, Evolution Gaming, Red Tiger and more. |
?? Mobile Version | Android, iOS, Windows |
?? Available Games | 2400+ |
?? Live Games | 17+ |
?? Payment Methods | PayPal, Visa, MasterCard, Paysafecard, PayPal, and others. |
?? Customer Assistance | Mail, Help Section, FAQ, Live Chat, ... |
I really enjoyed the cartoonish style interface of PlayFrank Casino and its variety of online slots, however, you will find a very limited choice of table games. Overall, here is a quick list of the Pros and Cons of this online casino:
PlayFrank Casino Welcome Bonus ? 4.7 /5
PlayFrank Casino’s welcome bonus is straightforwardly generous. New players can receive a 100% bonus on their first deposit up to £100, plus 50 extra spins on NetEnt’s favourite, Starburst.
?? Welcome Bonus | 100% up to £100 |
?? Free Spins | 50 |
? Eligible Slot | Starburst |
?? Minimum Deposit | £20 |
?? Wagering Requirements | 35x |
? Bonus Spins Expiry Time | 24 hours |
? Expiry Time | 21 Days |
The offer presented by PlayFrank Casino is designed to be a strong initial draw for new players. By matching the first deposit up to £100, it effectively doubles the player’s starting bankroll and allows for more opportunities to explore the casino’s offerings at no additional cost.
The addition of 50 bonus spins on a popular game like Starburst specifically targets slot enthusiasts and adds immediate value while encouraging engagement with one of the casino’s most attractive titles.
PlayFrank Casino Sign-up Bonus Terms and Conditions
The welcome offer is available exclusively to new UK players 18 years and older. A minimum deposit of £20 is required to activate the bonus, with the caveat that deposits via Skrill or Neteller do not qualify. Upon qualification, bonus spins are quickly credited to the account, but note that they and the bonus funds require a 35x wagering before they can be withdrawn as cash.
Additionally, a cap on the bet amount is set at £4.00 to ensure responsible gambling and prevent the rapid completion of wagering requirements through high-value bets.
To claim the bonus, players must opt into the promo from a designated list prior to depositing (you’ll get a pop-up!). The bonus and any winnings from spins must meet the wagering criteria within 21 days, or else the balance will expire. It’s important to note that different games count differently towards these requirements, with video slots contributing 100%, classic slots at 50%, and table games, among others, not at all. In case of any discrepancies or issues, customer support is readily available to assist via email or live chat.
Make sure to read the terms and conditions. Please remember to gamble responsibly!
Casino Games Available at PlayFrank Casino ? 4.7 / 5
PlayFrank Casino offers an extensive gaming catalogue with thousands of titles, predominantly focusing on slot games. The interface is designed for high usability, employing a clean, white backdrop that facilitates easy navigation, while distinctive elements such as miniature cyclop icons add a unique flair to the visual presentation of the platform.
Games are very well-organised, as evidenced by a categorisation system that incorporates filters for providers, jackpots, and special features, including ‘buy win’ options. Players can also make use of a search function when looking for something specific, which adds another layer of efficiency while browsing the casino’s vast selection.
Online Slots at PlayFrank Casino ? 5 / 5
At PlayFrank, it’s all slots on deck! The range spans from classic three-reel slots, echoing the traditional machine experience, to the most advanced titles that boast intricate themes, immersive soundtracks, and cutting-edge graphics. Notably, the platform features a wide array of volatility levels, from low (ex, Starburst and Thunderstruck II) for casual, steady gameplay to high (ex, Reel Big Boom, Reactoonz, and Gates of Olympus) for those seeking the thrill of big wins.
The platform also prides itself on offering multiple slots with engaging bonus rounds, jackpots, free spins, and re-spin features, which add depth to the gameplay and increase the chances for substantial payouts.
Personally, I found the distinction between the best and worst-performing slots (marked by the “Hot” and “Cold” sections) to be a particularly clever feature. It offers direct insight into which games are currently paying out generously versus those on a tighter streak – a touch that could enable players to tailor their gameplay based on a specific strategy.
Below, I made a list of the best online slots games I particularly liked at PlayFrank Casino:
- Book of Dead by Play’n GO: This slot features an ancient Egyptian theme with a focus on the adventures of Rich Wilde.
- Big Bass Bonanza by Pragmatic Play: A fishing-themed slot that offers players a fun and interactive experience with a free spins feature.
- Starburst by NetEnt: A vibrant space-themed title known for its expanding wilds and re-spin mechanics.
- Legacy of Dead by Play’n GO: An Egyptian-themed slot that serves as a sequel to Book of Dead, offering expanded symbols and a gamble feature.
- Wolf Gold by Pragmatic Play: A North American wildlife-themed slot with stacked wilds, free spins, and three jackpots.
Table Games at PlayFrank Casino ? 4.3 / 5
Classic RNG favourites such as blackjack, roulette, poker, and baccarat are notably absent from PlayFrank’s current selection.
However, for players seeking alternatives to slot machines, a few options like bingo, keno, and scratch cards do make the cut. Additionally, there is a modest number of dice games available, though they require access via the search function due to the lack of a dedicated category.
These were the table games that worth mentioning, in my opinion:
- Slingo Racing by Gaming Realms: This game combines slots and bingo mechanics with a horse racing theme, unique gameplay and bonus rounds.
- Happy Scratch by Hacksaw: A scratch card game that provides instant-win opportunities with a straightforward and user-friendly interface.
- My Bingo Hall by Eyecon: A virtual bingo game that recreates the experience of a bingo hall with social features and multiple patterns to win.
- Slingo Sweet Bonanza by Gaming Realms: Blends the popular slot game Sweet Bonanza with the Slingo format, featuring cascading wins and multipliers.
- Dice Rush by SYNOT: A dice-themed table game that offers a classic and simple roll-to-win experience with modern graphical elements.
PlayFrank Casino Live Dealer Casino ? 4.7 / 5
Evolution Gaming breathes life into PlayFrank’s live gaming category with four poker favourites: ‘Casino Holdem,’ ‘Caribbean Stud Poker,’ ‘Three Card Poker,’ and ‘Texas Hold’em Bonus Poker.’ Beyond these, the spotlight shifts to game shows — spectacles of chance where enthusiastic hosts lead players through a whirlwind of spins and lively bet placements.
In terms of visual and audio quality, there is no compromise with the available selection. The studios from which they are broadcast boast state-of-the-art design, while the sound quality captures the authentic atmosphere of live gambling.
Additionally, the incorporation of chat functionalities allows players to interact seamlessly with dealers and one another, fostering a social environment that sweetens the overall gaming experience.
Payment Methods Accepted by PlayFrank Casino ? 4.9 / 5
PlayFrank Casino offers a variety of payment methods for the UK players. Special care is taken to ensure instant deposit processing across all employed methods, be it debit cards, eWallets, or even bank transfers.
When you open a new account ledger you need to go through a mandatory KYC process before making your first withdrawal. Rest assured, the procedure is swift and straightforward, typically involving the following key steps:
- Provide a valid photo ID (passport, driving licence, or ID card)
- Submit proof of address (recent utility bill or bank statement)
- Confirm payment method (screenshot of account or card connected to your name)
- Complete the verification form (fill in any required personal details)
Payment Method/Option | Deposit | Withdrawal | Deposit Time Frame | Withdrawal Speed |
---|---|---|---|---|
Visa | ? Accepted | ? Accepted | Instant | 0-6 days |
Bank Transfer | ? Accepted | ? Accepted | Instant | 0-4 days |
Mastercard | ? Accepted | ? Accepted | Instant | 2-6 days |
PayPal | ? Accepted | ? Accepted | Instant | 3 days |
Paysafecard | ? Accepted | ? Not available | Instant | Instant |
Withdrawing from PlayFrank Casino
Withdrawals at PlayFrank Casino start from £10. Processing times range from instant to six business days and depend solely on the payment method selected. This choice should be considered carefully at the time of depositing, as the casino requires withdrawals to be made through the same channel used for funding the account until the net balance is zero.
PlayFrank Casino on Mobile ? 4.5 / 5
PlayFrank Casino performs excellently well on mobile. The platform’s direct browser access eliminates the need for app downloads — a strategic choice that streamlines entry and broadens accessibility across various devices. This ease of access, combined with a seamless transition of game quality and variety, greatly benefits players seeking to conserve mobile memory, avoid the hassle of frequent app updates, and bypass unnecessary app store restrictions.
PlayFrank Casino Site Design ? 4.8 / 5
I particularly liked the PlayFrank website design! It features a clean and modern design with a vibrant color scheme that is visually appealing. The layout is user-friendly, making navigation easy with clear sections for games, promotions, and support. The homepage highlights popular games and current promotions effectively. Overall, it provides a smooth and engaging user experience, ideal for both new and experienced players.
Security of PlayFrank Casino ? 5 / 5
PlayFrank Casino prioritises the security and privacy of its players by employing state-of-the-art security measures. All sensitive data, including personal and financial information, is securely transferred to a server protected by the latest 128-bit Secure Socket Layer (SSL) encryption technology. This commitment extends to the confidentiality of personal information, which the brand guarantees not to share with third-party organisations for any sort of commercial purposes.
Various player reviews express confidence when using the payment methods found on the site. Some comment about the padlock icon visible in the bottom right-hand corner of the web browser, highlighting how PlayFrank Casino indicates it symbolises assurance that all data is encrypted before it leaves the user’s computer.
Customer Support ? 5 / 5
I found customer support at PlayFrank to be highly responsive, living up to their C.A.R.E. standard – Customers Are Really Everything. My interactions through live chat were met with prompt and thoughtful responses, which further highlighted the team’s commitment to providing personalised assistance. Email support was a bit on the slower side, yet it also served its purpose well for issues that weren’t time-sensitive.
The customer service team is available seven days a week from 08:00 to 00:00 C.E.T. While I would have preferred the ubiquitous 24/7 availability, I still think it offers sufficient coverage throughout the day. For added convenience and security in handling sensitive documentation, PlayFrank offers a direct Document Uploader for users completing the KYC or payment verification process.
VIP / Loyalty Programme
PlayFrank Casino deviates from the conventional tiered VIP or loyalty program structure commonly seen in many online casinos. The brand’s approach is refreshingly different and introduces a system of Daily Challenges as a means of rewarding loyal patrons.
Instead of accruing points to climb VIP levels, UK players at PlayFrank are invited to participate in up to three unique challenges each day. These may include a certain number of spins or to reach a specified wagering total. Whatever the quest, it will be thoroughly detailed on a dedicated page to ensure participants have a clear understanding of their objectives.
Upon selecting a challenge, players engage with the featured game and work to fill up a progress bar – a ‘challenge bar’ – which, upon completion, releases a ‘juicy reward’. For those who demonstrate commitment by completing all three in a day, an extra prize awaits, which is promised to ‘make your day’.
?? Our Verdict: Should You Play at PlayFrank Casino?
If you’re an enthusiast of slot games and are seeking to delve into a wealth of options, then yes, PlayFrank Casino is an excellent choice. However, it’s worth noting that the range of classic table games, in both video and live formats, could use some enhancement. That said, the casino does offer a few live poker selections and a modest variety of live game shows, which serve to enrich the experience and compensate for areas where the options might be leaner.
Looking at the brand from a closer lens, PlayFrank shines with its user-friendly interface and engaging daily challenges that keep the excitement high. Add to this the wealth of ongoing bonuses and promotions, tournaments, responsive customer service and a secure gaming environment, and you’ve got yourself a platform that establishes itself as a vibrant and appealing online gaming destination.
PlayFrank Casino FAQs
- Is PlayFrank Casino licensed?
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Yes, PlayFrank Casino holds dual licenses from the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC)
- Which software providers supply games to PlayFrank Casino?
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PlayFrank Casino features games from top providers like NetEnt, Big Time Gaming, Blueprint, and Play’n GO.
- What payment methods are available at PlayFrank Casino?
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PlayFrank Casino accepts Visa, MasterCard, Paysafecard, and more for both deposits and withdrawals.
- Does PlayFrank Casino offer Megaways slots?
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Yes, PlayFrank Casino has a plentiful selection of Megaways slots, including popular titles such as 'Rainbow Riches Megaways', 'Triple Fruit Deluxe Megaways', and 'Eye of Horus Megaways'.
- Is PlayFrank Casino available in other languages?
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Yes, apart from English, PlayFrank Casino is also available in German.
- Can I access PlayFrank Casino while on holiday abroad?
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Accessing PlayFrank Casino while on holiday abroad depends on the local laws and regulations of the country you are visiting, as some locations may restrict or block access to online gambling platforms.